More jobs:
Call Center Training Specialist
Job in
Pharr, Hidalgo County, Texas, 78577, USA
Listed on 2026-07-27
Listing for:
CP360
Full Time
position Listed on 2026-07-27
Job specializations:
-
Education / Teaching
Training Instructor / Specialist
Job Description & How to Apply Below
Contact Point
360 is seeking a Call Center Trainer to design and deliver training programs that equip agents to support customers. You will develop materials, simulations, and e‑learning modules, ensuring content aligns with regulatory and quality standards.
You will lead new hire training, monitor performance, coach for improvement, and collaborate with Operations, Compliance, QA, and HR to keep content current. This is an on-site role in a fast-paced environment.
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