Instructional Designer I

JOB SUMMARY Collaborates with department managers, subject matter experts, Instructional Designer III and Training & Development Manager to develop and produce training courses.

ESSENTIAL DUTIESThe duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary.

Collaborates with the Instructional Designer Supervisor to develop and produce instructional materials and training curriculum

Delivers training for a minimum of one foundational course

Assists in instruction, preparing of training material and scheduling of the training classes and other training programs as required

Completes trainee evaluations and communicates trainee training needs to supervisors

Maintains related training attendance documentation for all required training

Assists in maintaining a current published training calendar and directory of all internal training offered

Participates in the testing of system enhancements and contributes to efficiency goals

Handles department purchasing and maintains record of all receipts to complete ongoing credit card expense reports

Handles training room scheduling and setting up and performing other administrative responsibilities for the training department

Conducts Banking Center Visits in order to identify training needs and reinforce best practices

Works as a team to ensure training facility and equipment is operational at all times

Participate in job specific training and other various Bank training programs, as necessary

Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy

Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations

Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AMLQUALIFICATIONSThese specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

H.S. Diploma or GED required

At least one year of previous banking experience with one year of training experience is preferredA Bachelor’s degree in a related field is preferred, or at least one year of banking experience with two years of college is preferred

Effective adult learning communications and presentation skills are essential

Thorough knowledge of applicable banking laws and regulations is required

Computer literacy and knowledge of spreadsheet and word processing software are essential

Must be able to work effectively in a high-pressure environment and exhibit sound problem solving skills

Good organizational, interpersonal, verbal and written communication skills are necessary for generating training materials/calendar and maintaining effective relationships with employees, customers and business prospects

Attention to detail and mental concentration are necessary for accurately performing tasks and handling numerous interruptions

Must be able to work a flexible schedule Monday-Friday and occasional Saturdays-Sundays Occasional travel to other branch locations/markets may be necessary

Bilingual in English and Spanish is desiredORGANIZATIONThis position reports to the Instructional Designer Supervisor This position does not oversee other positions TRAINING REQUIREMENTS All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures.

Failure to adhere to these requirements will be…