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Retention & Upsell Specialist - Bilingual; English​/Spanish

Job in Pharr, Hidalgo County, Texas, 78577, USA
Listing for: Spectrum
Full Time position
Listed on 2026-10-07
Job specializations:
  • Language/Bilingual
    Bilingual, Spanish Customer Service, English Speaking
  • Customer Service/HelpDesk
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 36000 - 75000 USD Yearly USD 36000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Retention & Upsell Specialist - Bilingual (English/Spanish)

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. You will engage customers to resolve billing questions, upsell Spectrum’s video, data, and voice products, and ensure high satisfaction.

This role requires bilingual English/Spanish communication and strong sales capabilities. You’ll work in an office environment, handling orders in the billing system and following metrics to hit activity targets while maintaining professionalism across all customer

As a Retention & Upsell Specialist
- Bilingual (English/Spanish), you will play an important part at Spectrum in Pharr, TX, United States.

For the Retention & Upsell Specialist
- Bilingual (English/Spanish) position at Spectrum, we are reviewing applications now.

Step into the Retention & Upsell Specialist
- Bilingual (English/Spanish) role at Spectrum in Pharr, TX, United States and grow with us.

Please review the full job details above before applying.

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