Customer Service Representative

Overview

You’ll be the first face customers see and the most important memory, helping them over the phone and in person when they have a financial need. No prior finance experience required — just bring your customer-centric attitude and we’ll teach you the rest.

• Provide outstanding customer service both on the phone and in person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

• Customer service experience.
• Desire to learn a new industry with paid on-the-job training.
• Aims to advance your career in a collaborative, open office environment.
• No prior finance experience required; a customer-centric attitude is essential.

• TOP-of-the-line training, with pay increase incentives including hands-on and online training. We help you build a solid foundation to do your job well.
• An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short- and long-term disability, profit sharing, 401(k) with company matching, and paid sick, holiday, and vacation time.
• Monthly Bonus Potential — earn a monthly bonus when your team meets branch goals.
• Community Service — we are pro-active members of the community, contributing to charities, local food banks, educational institutions, and more.
• Growth Potential — we foster our employees’ talents and provide a pathway for their individual career story.

We are a leader in the financial services industry since 1955, proudly providing easy and safe installment loans and income tax preparation to communities where we operate. Our conveniently located branches offer personal service from people customers know they can trust. At Security Finance, we focus on being good members of the community, helping neighbors in times of need, and treating customers with the respect they deserve.