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Student Success Navigator; QEP

Job in Phenix City, Russell County, Alabama, 36870, USA
Listing for: Alabama Community College System
Full Time position
Listed on 2026-02-23
Job specializations:
  • Education / Teaching
    Education Administration, Adult Education
Salary/Wage Range or Industry Benchmark: 35390 - 51793 USD Yearly USD 35390.00 51793.00 YEAR
Job Description & How to Apply Below
Position: Student Success Navigator (QEP)
NOTE:

CHATTAHOOCHEE VALLEY COMMUNITY COLLEGE OBSERVES EASTERN TIME.

Under the general direction of the Director of QEP (Quality Enhancement Plan) and Student Services, the employee conducts intrusive advising/coaching for students, provides workshops, develops academic plans and educational goals with students, and assists in the Career Center.

Salary:  Appropriate placement on Salary Schedule E4 05 ($35,390-$51,793), which is based on years of directly related full-time experience.

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet through the online application system by the deadline date in order to be considered for this position.  It is the responsibility of the applicant to ensure his or her application packet is complete.  Incomplete application packets will eliminate the possibility of an interview.

A complete application packet consists of the following:

* Online employment application

* Cover letter

* Current resume

* Copies of all college transcripts

Verification of experience (employment) will be required after the interview process and prior to an offer of employment.  Letter(s) must come from current and/or former employees, verifying employment experience to meet minimum required qualifications and for appropriate placement on the salary schedule.  Letter(s) must include employment dates, employment status, and job title, and be on official letterhead with an authorized signature.

Completion of all sections of the online application is required.  Application materials, including transcripts, must provide documentation that the applicant meets all minimum qualifications.  Degrees must be posted on transcripts.

Unofficial transcripts are acceptable for applications; however, official transcripts may be requested by the College prior to extension of an employment agreement to the successful candidate.  Incomplete application packets will eliminate the possibility of an interview.  It is the responsibility of the  applicant to ensure his or her application packet is complete.  Once submitted, all application materials become the property of CVCC.  

Only applications received during the period of the announcement will be considered.  NO PHOTOS, please.  Requests for copies of application materials, including transcripts, will be denied by the College.

Anticipated

Start Date:

As soon as possible, or as negotiated.
1.  Maintain regular and predictable attendance.

2.  Work flexible hours to accommodate the students' needs.

3.  Work with students in cohort-assigned classes.

4.  Hold weekly meetings with assigned students and provide proactive advising in person, virtually, and electronically.  Coordinates communications to students utilizing intentional advising plans that engage students regarding personal and professional goals, course scheduling, core major requirements, and academic resources.

5.  Assist in the development of student success initiatives.

6.  Facilitate student success workshops.

7.  Facilitate workshops and training sessions for faculty and staff.

8.  Assess students' needs and refer students to the appropriate support services at the College, and assist them in scheduling appointments.

9.  Develop academic plans and establish educational goals with students.

10.  Interpret career assessment data to assist students in career exploration and planning.

11.  Assist in the Career Center.

12.  Document all services and student contacts in a timely fashion.

13.  Complete and submit all federal, state, and local documents as required.

14.  Assist with student advising, registration, pre-college orientation, and retention of students.

15.  Serve on various College committees as assigned.

16.  Perform other duties as assigned by the Director of QEP and Student Success, the Associate Dean of Student Development and Success, the Dean of Students and Campus Services, or the President.

OTHER

DUTIES AND RESPONSIBILITIES:

1.  Adhere to all policies and procedures set forth by the College.

2. Maintain confidentiality of identified sensitive information and departmental information.

3.  Remain current in and enhance professional knowledge and skills through professional development and continuing education.

4.  Interact with and serve diverse student and employee populations in a courteous and friendly manner.

5.  Adhere to College standards of professionalism and confidentiality, including courteous and friendly interaction with other CVCC employees.

6.  Maintain appropriate work hours as outlined in State and College policies and assigned by a supervisor or dean.

7.  Recruit potential students, both traditional and nontraditional, to the College, and assist in retention efforts.

8.  Represent the institution in a positive manner.

9.  Participate in registration, pre-college orientation (NSE), and other college events as assigned.

10.  Serve on committees as assigned.

11.  Participate in graduation and other college…
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