Sr. Supervisor, Accounts Receivable

PCI Pharma Services

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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.

• Own full-cycle accounts receivable operations for the site, including billing accuracy, collections strategy, dispute resolution, cash application integrity, and aging performance.
• Interviews prospective employees and choose the best applicant based on skills, knowledge, and abilities required for the job.
• Assist with quarterly performance evaluations.
• Lead, develop, and coach AR staff to ensure high performance, accountability, and alignment with departmental goals and site financial objectives.
• Perform general ledger account reconciliations for accounts receivable, allowance doubtful analysis and tracking of AR Scorecard.
• Partner with Finance leadership to develop and implement strategies that improve cash flow, reduce DSO, and strengthen customer payment performance.
• Ensure accuracy and timeliness of customer billing and payment processing.
• Prepare monthly sales reports.
• Review monthly pricing analysis by customer.
• Monitor aging reports and drive strategies to reduce past-due balances.
• Review and approve adjustments, write-offs, credit memos, and refunds.
• Collaborate with Sales, Customer Service, and Finance to address account discrepancies.
• Communicate payment expectations and negotiate payment arrangements when necessary.
• Lead site-level participation in global AR harmonization initiatives and support ERP improvements, testing, and implementation efforts impacting receivables processes.
• Maintain customer accounts and ensure proper documentation and compliance.
• Support a positive, collaborative work environment.
• Strengthen internal controls supporting accounts receivable processes and ensure audit readiness across all AR activities.
• Own AR performance reporting, including aging trends, collections effectiveness, dispute tracking, and working capital performance metrics.
• Recommend process improvements to enhance efficiency and reduce errors Reviews, investigates, and corrects errors with invoiced items
• Performs other duties as assigned by Manager/Supervisor
• Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be physically capable to perform the duties listed below with or without reasonable accommodations which may be made to enable individuals with disabilities to perform the essential functions.

• Stationary Position:
  From 1/2 to 3/4 of the day.
• Move, Traverse:
  From 1/4 to 1/2 of the day.
• Operate, activate, use, prepare, inspect, or place:
  None
• Install, place, adjust, apply, measure, use, or signal:
  None.
• Ascend/Descend or Work Atop:
  None.
• Position self (to) or Move (about or to):
  From 1/4 to 1/2 of the day.
• Communicate or exchange information:
  From 1/2 to 3/4 of the day.
• Detect, distinguish, or determine:
  None.

On an average day, the individual can expect to move and/or transport up to 10 pounds less than 1/4 of the day.

This position may have the following special vision requirements.

• Close Vision Distance Vision Color Vision Peripheral Vision Depth Perception
• Ability to focus No Special Vision Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is primarily performed at a desk and/or in an office environment. for 3/4 of the day and up.

Attendance to work is an essential function of this position

The noise level in the work environment is typically, quiet.

The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position.…