More jobs:
Administrative Assistant
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19103, USA
Listed on 2026-02-25
Listing for:
Pyramid Consulting, Inc
Contract
position Listed on 2026-02-25
Job specializations:
-
Administrative/Clerical
Clerical -
Customer Service/HelpDesk
Clerical
Job Description & How to Apply Below
Job Diva : 26-06025
Pay Range: $24 - $25 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities :
-
- Associate Support
- Answer incoming calls and service requests from Associates related to benefits, HR self service, policies, and general employment questions
- Provide first level employee relations support by gathering information, addressing routine issues, and escalating appropriately
- Deliver clear, consistent information while maintaining confidentiality
- Log and track inquiries and actions taken in HR systems
- Talent Acquisition & Onboarding Support
- Generate and process offer letters in partnership with the Talent Acquisition team
- Track background check status and follow up to support timely start dates
- Ensure new hire data is accurately entered and verified prior to day one
- Identify and resolve data or process issues that could delay onboarding
- Administrative & Data Support
- Perform accurate data entry and updates in HR systems
- Monitor onboarding and pre employment tasks to completion
- Follow established procedures and service level expectations
Key Requirements and Technology Experience:
- Prior experience in customer service, call center, HR operations, or shared services preferred
- Comfortable handling high call volumes and transactional work
- Strong attention to detail and data accuracy
- Clear, professional communication skills
- Basic proficiency with Microsoft Office and HR systems
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .
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