Administrative Assistant

Administrative Assistant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide.

ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

ZS's Corporate Enterprise Functions operate the firm's core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.

We seek an experienced administrative professional who is organized and energetic, with superb interpersonal skills, for our Philadelphia office. The Administrative Assistant performs administrative support functions and operations for several consulting professionals within the office.

What You'll Do:
Administrative Assistant in Support Services will...

• Increase stakeholder productivity by handling administrative tasks (such as, travel arrangements, expense reporting, calendar management, interacting with vendors and clients, email correspondence, etc.).
• Provide scheduling support to multiple individuals (appointment, calendar and meeting management).
• Complete administrative processes (ex. time and expense reports).
• Prepare domestic and international travel logistics (itineraries, visas, etc.).
• Coordinate internal and external meetings/activities (i.e. facility reservation and set-up, hotel accommodations, catering, etc.).
• Prepare and organize documents for client proposals and presentations as needed (contract tracking, printing, organizing and archiving meeting / support materials).
• Support a diverse range of stakeholders amid shifting priorities, complex scheduling and travel demands, and a variety of communication styles.
• Demonstrate discretion and confidentiality while navigating high volumes of complex/sensitive information
• Address problems and troubleshoot with internal and external stakeholders.
• Handle special projects with demanding deadlines.
• Front desk reception back-up (answering phones, greeting visitors, handling deliveries).
• Hours are 8:30 am – 5:30 pm. This is a hybrid position, 3 days on-site.

What You'll Bring:

• High school diploma required. Post-secondary education or Associate's/Bachelor's degree preferred.
• At least 1-2 years of relevant work experience in an Administrative Assistant or customer-facing roles
• Computer fluency with MSOffice (Word, PowerPoint, Excel, Outlook, and Teams), SAP and Concur desirable.
• Strong oral and written communication skills.
• Professional appearance and demeanor with ability to exercise good judgment and discretion.
• Attention to detail, dependability/punctuality.
• Collaborative, client-first mentality
• Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines.
• Experience working both independently and with a team in a demanding environment.
• Sense of humor appreciated.
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career…