Receptionist, Administrative​/Clerical

Description

We are looking for a welcoming and adaptable Receptionist to support a mission-driven legal services organization serving older adults in the Greater Philadelphia Region. This contract position combines front-desk coverage with intake and administrative coordination, requiring someone who can respond efficiently to visitors, callers, and applicants while keeping information accurate and organized. The ideal candidate is comfortable balancing client interaction with detail-focused office support in a fast-paced nonprofit environment.

What you get to do every single day:

- Welcome visitors and applicants, provide courteous guidance, and create a positive front-desk experience for clients seeking assistance.

- Respond to incoming calls on a multi-line phone system, direct inquiries to the appropriate staff, and share clear information about available services and next steps.

- Coordinate appointment activity by arranging, confirming, rescheduling, and canceling meetings for clients and internal teams as needed.

- Support intake operations by collecting initial applicant information, completing screenings, and helping process requests for legal assistance.

- Enter, update, and maintain client and case-related details in the case management system with a high level of accuracy.

- Review electronic intake submissions, transferred requests, and related communications to ensure timely follow-up and proper routing.

- Scan, upload, and organize documents, records, and supporting materials so files remain complete and accessible.

- Assist with clinic preparation, calendar management, meeting room scheduling, mailings, and other administrative tasks that support daily office operations.

- Use interpretation or translation resources when needed to help clients with limited English proficiency access services effectively.

Requirements

Other requirements for the Receptionist position include and are not limited to:

- Prior experience in reception, front-desk support, intake coordination, or a similar client-facing administrative position.

- Ability to manage a multi-line phone system while maintaining professionalism, accuracy, and responsiveness.

- Strong verbal and written communication skills, with the ability to interact respectfully with clients, staff, and community members.

- Proven organizational skills and attention to detail when handling schedules, records, data entry, and document management.

- Comfort using office software and database or case management systems to track information and support workflow.

- Ability to shift between customer service duties and administrative tasks based on daily priorities and business needs.

- Sound judgment, discretion, and a calm, client-centered approach in a busy service environment.

Interested candidates should reach out to Tori Gill at  and reference JO#

Talent Match®

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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