Correspondence Processor

Document Processing Specialist

The Document Processing Specialist is responsible for processing electronic and physical documents within proprietary software systems. This role ensures the accurate movement of various types of documents through the full processing cycle, utilizing both manual and automated workflows.

Essential Duties and Responsibilities

• Review, identify, and process correspondence according to approved procedures
• Process electronic documents accurately and within established timelines
• Maintain accuracy in naming, storing, and retrieving electronic files
• Collaborate with internal departments including Account Managers, Scanning, and Accounting
• Process incoming physical mail for in-office staff, including sorting, distribution, and preparation for scanning
• Operate scanning and mailing equipment to ensure timely and accurate processing
• Distribute non-scanned mail to appropriate personnel
• Archive and purge documents in accordance with established schedules
• Audit and process CDs to ensure documents or images are uploaded electronically as required, including following up on pending password access
• Perform additional duties as assigned

Education and Experience

• 3 years of experience processing electronic documents, or equivalent combination of education and experience

Knowledge, Skills, and Abilities

• Proficiency with computers, Windows Explorer, Microsoft Office, Adobe Acrobat, and proprietary software systems
• Language
  
  Skills:
  
  Ability to read and interpret open orders, service logs, and procedure manuals; prepare reports and correspondence; and communicate effectively with customers and colleagues via phone, web conference, and email
• Mathematical
  
  Skills:
  
  Ability to perform basic calculations, compute rates, ratios, and percentages
• Reasoning Ability:
  Ability to apply common sense understanding and solve problems involving multiple concrete variables in standardized situations

Physical Demands

• Regularly required to sit, use hands, talk, and hear
• Occasionally required to lift and/or move up to 10 pounds
• Specific vision abilities include close vision and ability to adjust focus

Work Environment

• Work performed in an office environment with moderate noise levels
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Why Join Us

At U.S. Legal Support, we are committed to excellence, innovation, and teamwork. We value our employees and provide opportunities for growth and development within a collaborative environment.

Benefits

• Comprehensive health, dental, and vision insurance
• Paid time off and company holidays
• 401(k) with company match
• Employee assistance program
• Opportunities for professional growth and advancement

Equal Opportunity Employer

U.S. Legal Support is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.