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Product Operations Architect: Onboarding & Scale
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-12
Listing for:
Ramp
Full Time
position Listed on 2026-08-12
Job specializations:
-
Business
Operations Management
Job Description & How to Apply Below
Ramp is building the operating systems that streamline onboarding and spend for customers. You will own the loop turning customer signals into root causes, prioritized fixes, proactive CX updates, and measurable reductions in customer friction.
This role spans onboarding to spend, including login, invites, provisioning, multi-entity setup, and policies. You will partner with product, engineering, design, data, CX, sales, CSM, and operations to translate feedback into actionable plans and shipped
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