Project Coordinator

The need to knows

• Interview process: ~4 hours over 2 weeks, including practical work
• Location: Fully remote from anywhere GMT +/- 5hrs, with face-to-face meet ups twice a year

Product brands outgrow their systems long before they replace them. The spreadsheet that works, the shared drive nobody owns, the Whats App thread where the real supplier decision got made. We call it the Dark Stack.

Nolo builds the operational systems that replace it: product data and development, purchasing, shipments, and the workflows that surround them. Built on Airtable, shaped around how a brand actually works.

Our business has two complementary arms:

• Delivery: hands-on client projects, tailoring and implementing solutions
• Product: universal, configurable templates that form the backbone for delivery to build on

We're looking for a Project Coordinator to join the Delivery side of the business, supporting our Project Managers and wider delivery team to keep projects organised, moving and on track.

Multiple live client projects. Dozens of moving parts on each one. Actions agreed in a Tuesday call that need to be real by Thursday.

Most of it goes fine. The things that don't are almost never hard problems. They're a question nobody chased. A dependency nobody flagged. A decision that quietly went unmade for a fortnight and took a sprint down with it.

That's where this role lives.

As a Project Coordinator at Nolo, you'll bring organisation, momentum and follow-through to our projects. You'll support our Project Managers with the day-to-day coordination of client work: keeping plans and actions up to date, organising meetings, following up on next steps and making sure nothing slips through the cracks.

By owning the coordination and follow-through that keeps projects moving, you free our Project Managers to focus on managing delivery, clients, risks and decisions, creating more capacity and impact across the team.

You'll work across projects and Project Managers, flexing your support to wherever coordination capacity is most needed.

• Someone who closes loops without being asked twice
• A person genuinely bothered by things being out of date
• Someone who'll ask "sorry, what did we agree the next step was?" in a room of senior people
• Someone who'd rather raise a small problem early than explain a big one later

• Keep project plans, actions, deadlines and documentation up to date
• Coordinate project meetings, including scheduling, preparation and follow-up
• Track actions and dependencies, following up with the right people to keep work moving
• Spot blockers or slipping actions and raise them early
• Flag where changes, delays or additional requests could have an impact on project scope or budget

• Help keep Project Managers, Solution Architects, Developers and the wider client and commercial team aligned on project progress, actions and next steps
• Turn meetings and conversations into clear actions, owners and deadlines
• Support preparation for client meetings, updates and project communications
• Build confidence communicating directly with clients on day-to-day coordination

• Take ownership of lower-complexity projects and pieces of work as your experience and confidence grows, with PM support where needed
• Build your understanding of project scope, timelines, risks and dependencies
• Learn when to move something forward independently and when to ask for support

• Keep project systems, trackers and documentation accurate and organised
• Support consistent project management processes and ways of working
• Spot simple improvements that could make delivery smoother or more reliable

We recognise that everyone's experience looks different, and you don't need to meet every requirement to be a strong candidate.

• Highly organised, dependable and detail-oriented
• Proactive, with strong follow-through
• Clear communicator who is comfortable asking questions
• Positive, practical and willing to get stuck in
• Curious and keen to learn

• Strong coordination and prioritisation skills
• Comfortable managing tasks and deadlines across different pieces of work
• Able to turn conversations into clear actions and next steps
• Comfortable using trackers, systems and documentation

• This is an early-career role; experience in project coordination, operations, client support or similar would be…