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Expert - Enterprise Customer Success Manager

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Ethos
Part Time position
Listed on 2026-09-22
Job specializations:
  • Business
    Customer Success Management, Business Analyst, Client Relationship Management, Business Development
Salary/Wage Range or Industry Benchmark: 70 USD Hourly USD 70.00 HOUR
Job Description & How to Apply Below
Position: Expert Opportunity - Enterprise Customer Success Manager ($70/hr, up to $1,400/week)

About This Opportunity

We're working with a leading foundational AI lab to find experienced enterprise customer success managers who can help train their latest language model on professional presentation and slide deck tasks.

We're looking for enterprise CSMs with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Compensation: $70/hour

Commitment: Flexible, 5-20 hours per week (or more if desired)

Location: Fully remote, work on your own schedule

Start date: ASAP

Qualifications
  • 4+ years in enterprise customer success at a top company
  • Track record of building and delivering executive business reviews
  • Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail
About Ethos

Ethos is a new expert network built by a McKinsey/Soft Bank/Deep Mind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements
  • 4+ years in enterprise customer success at a top company
  • Track record of building and delivering executive business reviews
  • Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail
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