Senior Product Manager, Agency OS

About First Connect

Ourmissionat First Connectistokeepindependentinsurancedistributiongrowingintherightdirection .Ourdigitalmarketplacegivesindependentagentsaccessto
150+topUScarriersandtheoptionalitynecessarytogrowtheirbusinesses,selling home,auto,commercial,life,andmore.

We’vehelpedtensofthousandsofactiveagents(withhundredsjoiningmonthly) getconsumer-gradesoftwareattheirfingertips,andweplantoaccelerateourgrowth.

As a quickly growing company focused on helping agents and agencies win, we make sure our users have what they need to do their best work, wherever they work from.

Wearelookingfora Senior Product Manager ,AgencyOS to lead and grow a new team that owns the surfaces every other team at First Connect builds on: the agency and producer structure, compliance, sign-in, my account, and role-based access in our admin portal. Think of it as the operating system for insurance agencies.

Your headline initiative is rebuilding the platform to serve bigger agencies, and to grow with every agency as it grows. A disproportionate share of our revenue already comes from our largest agencies, and they operate as full organizations with many producers and roles, while today’s platform is optimized for an individual agent. You will drive the platform strategy and execution for closing that gap: leading the migration to an agency-to-producer structure with richer roles and coordinating the broader cross-team product roadmap, so that a large agency gets a great experience on day one and a growing agency never outgrows us.

That initiative is the headline, not the whole job. Compliance, sign-in, and account management are durable, revenue-bearing domains that every agent touches, and they need product leadership in their own right. You’ll partner closely with design, engineering, and our US-based business team, balancing compliance requirements, technical constraints, and long-term platform opportunities.

This is a remote role based in Poland or Israel, with partial working-hours overlap with U.S. Pacific time.

• Owntheproductstrategyforthedomainandturnitintoclearrequirements,userflows,anddecisionframeworks
• Consolidatesurfacesthattodaysitwithinterimownersintoacoherentcharterandprioritizedroadmap
• Partnerwithyourengineeringleadtoestablishtheteam’soperatingrhythm,andearnthetrustofleadershipandpartnerteams

• Ownanddrivetheroadmapfortheagency-to-producermigrationandtheplatformcapabilitiesaroundit
• Designtherolesandpermissionsmodelthatagencies,producers,andouradminportalwillrunon
• Buildthestructuresthatletanagencystartsmallandscaleontheplatformwithouteveroutgrowingit
• Shipwithourlargestexistingagenciesasdesignpartners

• ConsolidateUSinsurancecompliancerequirementsintoautomated,auditablelifecycleflows:onboarding,updates,expirations,and terminations
• Nopriorinsuranceknowledgeneeded;we’llteachyouthedomain,youbringthesystemsthinking

• Treatinternalteamsascustomers:users&teams,compliancestatus,andsign-inareconsumedacrossthecompany,soyou’lldefineclearcontractsandmigrationpaths
• Navigatetechnicalconstraintsacrosslegacysurfaces,backendsystems,andtheadminportaltocreatesimpleagentandagencyexperiences
• Collaboratewithcross-functionalpartnerstodefinesuccessmetricsandusedatatoimproveoutcomes
• Coordinatethecross-teamproductroadmaptoserveourlargestagencies:sequencedependencies,aligncommitmentsacrossteams,andkeepleadershipinformedonprogressandtrade-offs

• Wewouldlovetohaveyouonourteamifyouhave:
• 5+yearsinproductmanagementwithatrackrecordofdeliveringsuccessfulproductsinafast-paced environment
• Acustomer-first mindset:youspendtimewithusers,understandtheirpainpointsfirsthand,andturnthemintosimpleproductstheylove
• Comfortw…