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Enterprise AI CX Success Manager

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: NICE
Full Time position
Listed on 2026-10-02
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 170000 USD Yearly USD 120000.00 170000.00 YEAR
Job Description & How to Apply Below

NiCE is seeking a Customer Success Manager to guide enterprise customers through Cognigy’s AI-powered solutions. You will partner with sales, engineering, and customers to ensure adoption, ROI, and renewal, while expanding footprint across accounts.

You will lead executive business reviews, define success metrics, and craft tailored engagement plans to minimize churn. Travel up to 20% in the USA may be required.

We have an opening for a Enterprise AI CX Success Manager in United States within Sales.

The Enterprise AI CX Success Manager role at NICE is now open for applications in United States.

Join us at NICE as our next Enterprise AI CX Success Manager in United States.

We are currently recruiting a Enterprise AI CX Success Manager for our team in United States.

This is an excellent opening to take on the Enterprise AI CX Success Manager role at NICE.

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