Intraday Workforce Management Specialist II
Listed on 2026-10-03
-
Business
Business Administration, Data Analyst, Business Analyst
United States Digital Space LLC is seeking a Specialist II, Workforce Management (Intraday Analyst) to deliver real-time intraday analysis and reporting, monitor staffing, and ensure forecast accuracy. You will work with Avaya CMS and WFM tools to optimize schedule adherence and queue performance.
You will analyze hourly to monthly reports, identify deviations, and coordinate with Operations to adjust intraday staffing and skill allocations while communicating downtime or issues as needed.
We have an opening for a Intraday Workforce Management Specialist II in United States within Human Resources, Management & Operations.
Join United States Digital Space LLC and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Intraday Workforce Management Specialist II role at United States Digital Space LLC, based in United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).