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Escalations & Complaints Program Lead

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Polymarket
Full Time position
Listed on 2026-10-03
Job specializations:
  • Business
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 200000 - 250000 USD Yearly USD 200000.00 250000.00 YEAR
Job Description & How to Apply Below

Polymarket, a leading prediction market platform in the United States, seeks a seasoned professional to own escalations and complaints end-to-end. You will design intake, classification, tracking, and resolution workflows while ensuring regulatory and audit readiness across trust, safety, and community concerns.

In this build role, you’ll define what gets escalated, set service levels, and collaborate with Legal, Compliance, and Product to hand cases to regulators when needed.

The following opportunity is for a Escalations & Complaints Program Lead with Polymarket.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 200..

We aim to respond to suitable candidates as soon as possible.

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