Service Agent
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19107, USA
Listed on 2026-07-13
Listing for:
Marriott Hotels
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Marriott Hotels - 1201 Market Street - Responsibilities:
Answer, record, and process guest requests via telephone, email, chat, and mobile devices;
Operate telephone switchboard and direct calls to appropriate extensions;
Log all guest requests or issues and follow up to ensure resolution;
Provide information to guests about room features, property amenities, and local areas of interest;
Assist guests with accessing internet and guestroom entertainment
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