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Lead Customer Service Advisor
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19102, USA
Listed on 2026-07-16
Listing for:
Pep Boys
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Lead daily service center operations and mentor staff;
Handle escalated customer concerns and provide advanced product/service guidance;
Open and close the store as key holder and serve as on-site leader;
Assist with interviewing and onboarding of new team members;
Partner with technicians and management to drive sales and improve customer retention
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