Client Success Manager – SaaS Homecare
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-18
Listing for:
HHAeXchange
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
HHAeXchange is seeking a Customer Success Manager to build and maintain strong client relationships, understand their needs, and serve as the primary point of contact for day-to-day operational items. The role focuses on retention, service excellence, and guiding clients through our homecare SaaS platform while collaborating with product and sales teams.
Travel to client sites and events (~10–25%) is required, with a strong emphasis on delivering tailored product demonstrations, resolving
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