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Care Specialist: Claims & Enrollment Support
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-23
Listing for:
Foundation Risk Partners
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Foundation Risk Partners is seeking an Employee Benefits Customer Service Representative to handle claims resolution, benefits inquiries, eligibility concerns, and related issues for clients' administrators and employees. You will work with clients and carriers via phone and email to resolve matters within a 24-hour timeframe.
Responsibilities include educating client employees on benefit utilization, maintaining detailed records in Salesforce, reviewing SPDs, and ensuring timely resolution of
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