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Guest Services Agent

Job in Philadelphia, Philadelphia County, Pennsylvania, 19102, USA
Listing for: Highgate Hotels
Full Time position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Highgate Hotels -  - Responsibilities:
Provide attentive, courteous, and efficient service to guests during check-in, stay, and checkout;
Answer guest inquiries regarding restaurants, transportation, and entertainment;
Follow cash handling and credit policies and be familiar with rate quotes and promotions;
Operate Front Desk computer system and complete shift-related tasks efficiently;
Maintain a clean work area and assist guests with safe deposit boxes
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