Health Information CSR II - Public Health Hotline
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-03
Listing for:
Maximus
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Maximus is recruiting for a Customer Service Rep II to support the CDC INFO program, the CDC’s national contact center delivering information to the public, healthcare providers, and public health professionals. The role involves handling inquiries via phone, email, and chat, providing up-to-date, science-based health information on CDC topics.
Training runs Monday to Friday, 8:00 AM–4:30 PM EST; after training, production hours shift to 10:00 AM–6:30 PM EST.
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