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Senior Member Support Specialist: Complex Claims & Appeals
Job in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-31
Listing for:
Maven
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Maven Clinic is seeking a Senior Member Services Specialist to handle the most complex and sensitive member cases, from appeals to denials and urgent care needs, across our national network. You will own cases from initial contact through final resolution, communicating clearly by phone and written correspondence.
You will also handle routine support tasks such as appointment changes, login issues, enrollment questions, and partner programs, with shifts that cover days, evenings, weekends, and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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