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Banking Customer Service Agent – Hybrid

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Probe CX
Full Time position
Listed on 2026-08-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 36000 - 47000 USD Yearly USD 36000.00 47000.00 YEAR
Job Description & How to Apply Below
Position: Banking Customer Service Agent – Hybrid, Full-Time

Probe CX in Melbourne is seeking a Customer Service Agent to deliver world-class service on inbound and select outbound calls, handling card security tasks and account maintenance such as payments, updates, statements and PIN changes.

You will operate in a high-volume, 7-day environment with on-site training and a hybrid schedule, supported by floor walkers and teams to ensure quality service and compliance. Holiday roster and premium pay apply.

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