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Customer Success Specialist — FDA-Regulated Biologics

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Musculoskeletal Transplant Foundation
Full Time position
Listed on 2026-09-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 34000 - 40000 USD Yearly USD 34000.00 40000.00 YEAR
Job Description & How to Apply Below

MTF Biologics is seeking a Customer Service Representative to handle orders and inquiries across phone, fax, email, and EDI. You will coordinate with Shipping and Billing to ensure accurate, timely fulfillment and maintain master customer records in ERP systems.

Ideal candidates have 3–5 years of customer service experience in a regulated environment, proficiency with Microsoft Office, and the ability to work Monday–Friday EST business hours. This is an on-site role in the United States.

Are you ready to take on the Customer Success Specialist — FDA-Regulated Biologics role at Musculoskeletal Transplant Foundation?

This posting is for the Customer Success Specialist — FDA-Regulated Biologics role at Musculoskeletal Transplant Foundation, based in United States.

We are looking to fill the Customer Success Specialist — FDA-Regulated Biologics position at Musculoskeletal Transplant Foundation in United States.

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