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Customer Experience Orchestrator – CSAT & NPS Lead

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Assembly Software
Full Time position
Listed on 2026-09-27
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below

Assembly Software is seeking a Customer Experience Program Manager to sit at the center of Customer Success, Customer Support, and Professional Services, unifying their priorities into a single picture.

You will own the CSAT and NPS program end to end, keep implementation and training logistics on schedule, and maintain the systems that surface the work for Product. This isn’t a people-management role; it’s about building trust and clarity across teams so they move together.

Consider building your career as a Customer Experience Orchestrator – CSAT & NPS Lead at Assembly Software.

The following opening is for a Customer Experience Orchestrator – CSAT & NPS Lead with Assembly Software.

Our group is growing, and we are hiring a Customer Experience Orchestrator – CSAT & NPS Lead in United States.

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