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User Success Advocate for SaaS Platform

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Measurabl
Full Time position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

UpCodes is seeking an organized Customer Support Specialist to help users maximize the platform. In this full‑time role you will handle the support phone line, live chat, and email inbox and partner with Product and Content teams to resolve questions.

You will act as a customer advocate, document insights, and contribute to expanding our knowledge base while reporting bugs to Engineering. The ideal candidate has 2–4 years in a customer‑facing role, is fluent with Google Workspace and Slack,

Are you ready to take on the User Success Advocate for SaaS Platform role at Measurabl?

The advertised compensation is 42.000 - 65.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the User Success Advocate for SaaS Platform role in the description above.

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