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Member Experience & Advocate

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Included Health, Inc.
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Member Experience & Benefits Advocate

Included Health is a healthcare company delivering integrated virtual care and navigation. We are seeking a member-centered support specialist to assist members via inbound calls and chats in a high-volume environment.

You will resolve issues by explaining benefits coverage, cost-sharing, and eligibility while documenting interactions for audits. Strong English communication and de-escalation skills are essential to advocate for members.

This role, Member Experience & Benefits Advocate at Included Health, Inc., could be your next career step.

This role, Member Experience & Benefits Advocate at Included Health, Inc., could be your next opportunity.

Are you ready to take on the Member Experience & Benefits Advocate role at Included Health, Inc.?

We would love to welcome a new Member Experience & Benefits Advocate to our organisation in United States.

For the Member Experience & Benefits Advocate position at Included Health, Inc., we are reviewing applications now.

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