German-Speaking Customer Service Automotive Brand

Job Overview:
Represent one of the world’s most iconic luxury vehicle manufacturers.

If you are passionate about delivering exceptional customer experiences and enjoy working in a dynamic environment, this is your opportunity to join TP Greece and represent one of the world’s most iconic luxury vehicle manufacturers.

In this role, you will support customers throughout their ownership journey, providing personalized assistance, resolving inquiries, and ensuring every interaction reflects the premium standards of a globally recognized automotive brand.

You will become part of a team dedicated to customer satisfaction, innovation, and service excellence while building valuable professional experience within an international environment.

• Deliver outstanding customer support across multiple channels
• Assist customers with service and maintenance appointments, vehicle-related inquiries, and roadside assistance requests
• Provide support for connected vehicle services, mobile applications, infotainment systems, and subscription-based features
• Handle customer cases and complaints with professionalism, empathy, and a solution-oriented mindset
• Coordinate appointments, service arrangements, courtesy vehicle requests, and customer follow-ups
• Identify customer concerns and raise complex issues to specialized teams when required
• Maintain accurate customer records and contribute to continuous improvement of service quality

• Fluency in the required support language (minimum C1 level)
• Good command of English (B2 level or higher)
• Excellent verbal and written communication skills
• Strong customer-oriented mindset and a genuine passion for helping people
• Good computer literacy and confidence navigating digital tools and platforms
• Familiarity with Android and iOS mobile applications
• Interest in the automotive industry is considered a plus
• Driver’s license and geographical awareness will be considered advantageous

What we offer:

• Relocation support:
  Flights, accommodation & housing assistance - all at no cost to you
• Competitive monthly salary (14 salaries per year)
• Referral Program
  :
  
  Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth &
  development opportunities
• Special events as well as
  community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a
  Great Place to Work
  -Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

• Join TP Greece to represent an iconic luxury vehicle manufacturer, focusing on exceptional customer experiences.
• You will support customers with inquiries, appointments, and connected vehicle services, while ensuring high standards.
• Requirements include fluency in the required support language, excellent communication skills, and a customer-oriented mindset.
• TP Greece offers relocation support, competitive salaries, healthcare benefits, and full training.
• This role provides a chance to advance your career within a multinational company and develop valuable skills.