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Enterprise CSM Retention for SaaS Accounts

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: ServiceTitan
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 93000 - 139000 USD Yearly USD 93000.00 139000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise CSM: Growth & Retention for SaaS Accounts

Service Titan’s Aspire platform is seeking an Enterprise Customer Success Manager to own a portfolio of its largest enterprise accounts, driving adoption, retention, and expansion while serving as the trusted advisor to key stakeholders.

The role partners with Sales, Implementation, Support, and Product to ensure customers realize maximum value from the Aspire platform and achieve business outcomes. This is a dynamic, cross-functional leadership opportunity in a fast-growing SaaS environment.

As a Enterprise CSM:
Growth & Retention for SaaS Accounts, you will play an important part at Service Titan in United States.

This is a Full Time role.

The position is based in United States.

This opportunity is part of our work in Sales.

The advertised compensation is 93..

We aim to respond to suitable candidates as soon as possible.

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