Patient Registration Customer Service Representative

Remote

• Help patients navigate the registration process
• Answer questions with confidence, clarity, and compassion
• Gather accurate information quickly in a fast-paced environment
• Build trust with patients during moments when they may be scared, confused, or overwhelmed

No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.

• Make a Real Difference:
  Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times.
• Learn Healthcare from the Ground Up:
  From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long‑term career growth.
• Fast-Paced, Never Boring:
  You’ll move between computer screens, phone calls, and in‑person interactions - balancing accuracy with compassion while working alongside clinicians and emergency staff.
• Supportive Team Environment:
  We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed.

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

This isn’t a sit-back-and-relax desk job—you’ll be on your feet, thinking fast, and making a real impact.

• High School Diploma or GED
• Strong customer service experience
• Ability to pass background check, drug test, and meet vaccination requirements

• Medical or healthcare experience (but not required!)

For this US‑based position, the base pay range is $16.12 - $23.21 per hour . Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.