Enterprise Customer Success Manager — Renewal & Growth
Listed on 2026-10-03
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support -
Business
Customer Success Management, Client Relationship Management
Sword is hiring a Customer Success Manager to own a portfolio of approximately 20 to 30 large enterprise employer relationships. You will proactively surface renewal blockers, manage retention and renewals, and help benefits leaders and their advisors connect member access, engagement, outcomes, and financial value to clear decisions.
This role moves from executive strategy to operating detail. You will diagnose what is blocking customer value, involve the right partners across Sword, and
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This posting is for the Enterprise Customer Success Manager — Renewal & Growth role at Sword, based in United States.
We are looking to fill the Enterprise Customer Success Manager — Renewal & Growth position at Sword in United States.
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