Exam Proctor

About Holy Family University

Holy Family University is a sponsored ministry of the Sisters of the Holy Family of Nazareth founded in 1954. The University is a private institution in the Catholic tradition with campus locations in Philadelphia and Newtown PA. The main campus is nestled in the heart of a historic residential neighborhood in Northeast Philadelphia that is vibrant and just minutes from the excitement of Center City.

The Newtown campus is located in Bucks County surrounded by nature and a step away from parks, farmers' markets and great dining.

One of the best parts of Holy Family University is our welcoming atmosphere--and that's not by chance. Our mission centers on creating an environment that encourages all members to get to know one another, learn from one another, and experience a range of perspectives and worldviews. Our community is strong because of this.

University Benefits

Holy Family University takes pride in offering a range of meaningful and flexible benefits designed to promote the health and wellness of our employees. In support of the diverse needs of our employees, we offer our part-time employees the following benefits.

* 403(b) Retirement Plan

* Time Off:
Personal, Sick and Vacation Days

* Tuition Remission:
Undergraduate accelerated learning courses that align with your position and/or professional development plans.

* Credit Union

Position Summary

The Exam Proctor reports to the Director of Accessibility Services and is primarily responsible for proctoring exams in a controlled and supportive environment at Holy Family University's Northeast campus. This role ensures that testing accommodations are provided fairly and securely while fostering a welcoming, stress-free atmosphere for test-takers. The Proctor will secure test materials, verify student identity, enforce testing policies, and maintain communication with faculty regarding test completion.

Initial training will provide candidates with clear expectations and guidelines to ensure compliance with the university's testing standards. This position requires flexible availability, with a start time as early as 8am until about 4:30pm, Tuesday through Thursday. An exam schedule will be provided in advance so that the Proctor can plan accordingly.

Essential Functions:

Job duties that must be performed, with or without reasonable accommodation, and may include tasks, knowledge, skills, and other characteristics. This position description is illustrative and does not comprehensively list all functions and tasks performed by incumbents in this position. Essential job responsibilities include:

* Overseeing and administering exam proctoring services, ensuring a distraction-free and welcoming student environment.

* Printing, securing, and returning test materials to faculty in a timely and confidential manner.

* Contacting both faculty and student test-takers to confirm relevant information.

* Verifying student identity and explaining testing policies before exams begin.

* Enforcing instructor-provided test instructions while monitoring students discreetly and supportively.

* Working closely with IT to resolve day-of technical issues.

* Providing excellent customer service to students and faculty, offering guidance and clear communication regarding test procedures.

* Maintaining organization and confidentiality in handling sensitive student information and test materials.

General Expectations:

Employees are expected to accomplish assigned duties efficiently, effectively, and competently and strive for improvement and excellence in all work performed. Employees must understand the mission and demonstrate the core values of the University. Additionally, demonstrate the ability to work with diverse personalities, and harmoniously with students, faculty and staff, and the public.

Employees are expected to follow and abide by all University policies, rules, regulations, and guidelines.

Education & Experience Requirements :

Applicants must have completed a bachelor's degree or equivalent. Compensations are based on hours worked and are paid bi-weekly.

Knowledge, Skills, and Abilities:

Recommended knowledge, skills, and abilities include:

* Excellent oral and written communication skills;

* Strong interpersonal, problem-solving skills;

* Independent, self-starter and team participant;

* Ability to multi-task;

* Must be able to keep confidentiality;

* Flexibility with variable time commitments, especially during evenings.

Work Environment:

Operates in an office environment that may have frequent interruptions. The area is well-lit, temperature-controlled, and free from hazards. The noise level is generally quiet to moderate.

Physical Requirements:

Communicates frequently, in person, over the phone, or via a computer. Hearing is needed for extensive telephone and in-person communication. Regularly required to sit for long periods; use hands to finger, handle, or feel; reach with hands and arms. Manual dexterity is needed in order to operate a computer keyboard. Operates…