Academic Advisor

About Drexel University

Located in the heart of Philadelphia, Drexel University is a comprehensive, global, R1-level research institution with a unique model of experiential learning that combines academic rigor with one of the nation's premier cooperative education programs. Drexel was founded in 1891 to provide educational opportunities for people of all backgrounds. Today, we continue to prepare graduates of diverse backgrounds to become purpose-driven professionals and agents for positive change.

Learn more about Drexel and our shared values.

Drexel offers its highly engaged faculty and professional staff a comprehensive and world-class benefits package that includes generous vacation and paid time off as applicable (including civic engagement days), up to an 11% 403(b) Retirement Plan match with immediate vesting, and remote and flexible work options for many roles. Our exceptional medical plans include domestic partner and fertility assistance and our award-winning A Healthier U wellness program.

In addition, faculty and professional staff at Drexel enjoy free tuition for themselves and their dependents for Drexel degree programs, certification, and non-certification programs. Drexel also participates in a tuition exchange program for dependents with other higher education institutions. For more information on our extensive benefit offerings, please review Drexel's Benefits Brochure.

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Academic Advisor

Apply now Job no: 506181

Work type:
Full-Time

Location:

University City - Philadelphia, PA

Categories:
College of Nursing and Health Professions

Job Summary

The Academic Advisor (AA) is the forward-facing, single point of contact, and most significant advocate for Drexel students. In our student-centric model of advising, the AA reports directly to the Student Services Manager. The AA supports students throughout their academic lifespan, acceptance/confirmation until graduation, with a comprehensive approach to the student experience. The Academic Advisor assists students in navigating their way through the policies and resources of Drexel University to complete their degree or certificate program.

The AA sustains proactive, consistent, timely, and respectful communication with students. The AA acts in the students' best interest and provides them with all relevant information, options, and resources.

Essential Functions

* Student Success & Development

* Initiate and maintain consistent communication with assigned students multiple times per term

* Document and track student encounters and communications in advising software (AVT)

* Coordinate plan of study, assist with course registration and monitor academic progress

* Notify students of important dates & critical information such as add/drop deadlines, course registration timelines, clinical scheduling, course offerings, policy changes, etc.

* Provide students with all necessary information and potential options to make well-informed decisions about their academic career

* Create and update student plan of study and course sequencing - Degree Works if applicable

* Counsel and assist students with Web-registration

* Act as a liaison and refer assigned students to other University offices and resources (Drexel Central-financial aid)

* Track student progression and academic program requirements

* Troubleshoot student issues (e.g. life situations) and lead students to appropriate professionals/departments

* Liaison to faculty and administration on behalf of the student (acting as the single point of contact) Retention

* Improve positive student experiences, build and maintain positive relationships and acts as their advocate

* Identify students at risk academically to ensure resources are provided, and meet to identify their needs

* Proactive communication to all assigned students

* Identify obstacles for 'unregistered-eligible-to-enroll' students to improve term-over-term retention and decrease average time to completion

* Counsel students on best practices, time management techniques, and effective study methods

* Provide students with all resources throughout the college and University to address their needs, personal or academic

* Work with students to preserve their academic standing whenever possible

* Teach University 101 (if applicable)

* Recruitment - Prospective Students

* Participate in student recruitment events as needed

* Maintain and provide students with pre-approve external courses for transfer credit or pre-requisite requirements

* Work closely with the Enrollment Counselors/Admissions Coordinators to smoothly transition students from acceptance to enrollment/registration

* Orient students and ensure academic program expectations are understood

* Acts as the point person for accepted students with…