Associate Director of Financial Aid, Wharton MBA Program

Associate Director of Financial Aid, Wharton MBA Program

Founded in 1881 as the world's first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students.

Each year, 13,000 professionals worldwide advance their careers through Wharton Executive Education's individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a diverse staff population representing a rich array of backgrounds, expertise, and cultures.

The Associate Director reports to the Director of Student Finances for the MBA Program and is primarily responsible for coordinating with Student Financial Services, the Loan Office, Third-Party Billing, and the Registrar, with a focus on the financial experience of Wharton MBA and EMBA students.

• Provide loan resources to students and monitors monthly reports related to loans, billing, programming, and student resources. This includes analyzing financial aid data and trends to support operational decision-making.
• Provide strategic communication and resources to students based on feedback from the student population and changes in the lending landscape. The role also leverages technology and AI-assisted tools to enhance communication efficiency and consistency.
• Support overall financial aid counseling, including financial planning and loan eligibility, and will present to prospective and admitted students during the admissions cycle and Wharton Welcome Weekends.
• This position will have the opportunity to work as a part of a cross functional team in an innovative and data-driven environment.

• BA and 2 to 3 years of experience, or equivalent combination of education and experience is required. 5-7 years of experience strongly preferred.
• Strong analytical and problem-solving skills.
• Experience interpreting and analyzing financial aid and enrollment-related data to support operational decision-making is preferred.
• Advanced proficiency in Microsoft Excel and experience working with financial aid and student information systems such as Banner and Slate strongly preferred.
• Excellent interpersonal, communication, presentation, and customer service skills, with the ability to effectively counsel and support diverse student populations in a fast-paced environment.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Wharton School

Pay Range

$58,506.00 - $70,000.00 Annual Rate

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

• Health, Life, and Flexible Spending Accounts :
  Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition :
  Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can…