Senior Learning and Instruction Manager

Senior Learning And Instruction Manager

The Senior Learning and Instruction Manager (SLIM) will work with the Learning and Instruction team to support Impact Department leadership in developing site learning strategy. The SLIM will oversee the successful execution of the Ameri Corps Volunteer (ACV) Learning and Development strategy by coordinating the scheduling and implementation of site learning activities. The Senior Learning and Instruction Manager (SLIM) will report to the Senior Director of Learning and Instruction (SDLI).

This is a year-round position, with a minimum of 4 days in-person at the office, Philadelphia and/or Norristown area schools, and Learning and Development Day (LDD) venues. The compensation range for this position is $57,000 to $62,000 annually, commensurate with experience. The anticipated start for this position is September 2026.

• Bachelor's/Associate's degree in education, business administration, human resources or comparable experience
• 3-5 years of experience in curriculum development, adult learning, training and facilitation or comparable experience
• Authorized documentation to work in the United States of America
• Criminal background history clearance to work with school-age children

• City Year/Ameri Corps experience is a plus

The Senior Learning and Instruction Manager will perform the following roles and responsibilities as described below:

• Partner with Impact department leadership to design a site learning strategy that centers on City Year's culture, Clover Model, and Corps curriculum to drive Corps development
• Oversee the yearlong scope and sequence for learning, ensuring all training from onboarding to graduation is scaffolded to meet the evolving needs of Ameri Corps volunteers
• Customize national and local instructional content to ensure it remains relevant and effective for the varied needs of our Corps

• Lead the end-to-end orchestration of major site learning events and milestones, including Summer Learning Institute, Mid-Year Summit, and Learning and Development Days, ensuring all logistics, materials, and venue setups are prepared
• Manage site-wide learning calendars, ensuring all training operations are resource-efficient and aligned with department goals
• Cultivate partnerships with internal and external content experts to deliver high-quality, sequenced training sessions that prepare our Ameri Corps volunteers for service with students

• Build the capacity of our Impact team by preparing, coaching, and supporting internal and external facilitators to deliver engaging, high-impact learning sessions
• Model a growth mindset and a deep commitment to City Year's values, serving as a leader who fosters a culture of continuous learning
• Provide actionable, data-informed feedback to facilitators and colleagues to refine their practice and ensure consistent, high-quality development experiences for all Ameri Corps volunteers

• Collaborate with the Impact and Evaluation teams to foster a culture of continuous improvement, using training evaluations and impact data to refine our learning approach
• Translate data into actionable insights that inform site strategy and help Impact leadership drive student and corps outcomes
• Serve as a collaborative partner to site departments, supporting site-wide organizational initiatives, including interview days, service events, and cross-departmental committees

To succeed in this role, an applicant must have the following competencies:

• Collaboration:
  
  Connects with stakeholders to identify shared interests; partners with others to incorporate different perspectives toward a common goal.
• Understanding & Building Connection:
  Considers perspectives of others and cultivates relationships to strengthen interpersonal bonds with colleagues and external stakeholders.
• Learning:
  Strives to continuously develop and improve self, teams, and organization.
• Problem-Solving:
  Identifies opportunities to make improvements; gathers information; connects related and unrelated concepts; integrates findings into actionable solutions.
• Project Management:
  Organizes, prioritizes, tracks, and manages workflow and resources.
• Managing Performance:
  Assigns, tracks, and prioritizes work to ensure high-quality outputs; inspires committed and positive action toward organizational goals

• Microsoft 365 Suite (Teams, Power BI, SharePoint, Forms)
• Curriculum design and development
• Assessment and evaluation design
• Survey design and analysis

• Be physically present, i.e. on-site, during all learning activities
• Lift and carry instructional materials, books, and supplies up to 25 pounds
• Ability to sit for extended periods and occasionally stand or walk
• Manual dexterity for typing, writing, and handling office equipment
• Visual acuity to read screens and…