Field Engineer

Position Summary

The Field Engineer will serve as engineering support for our sales team assisting with construction management and after‑sales field support. The role requires frequent travel to job sites throughout a specific territory but will be based at our sales office in Bala Cynwyd, PA. The position involves both field and office work, extensive formalized training, and mentorship to develop skills and understanding of Captive Aire products, troubleshooting, and application engineering processes.

This position will encompass a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning the whole course of design, procurement, coordination, and post‑sale support.

Typical tasks include:

• Estimated 50% to 75% of time spent in the field on job sites
• Supporting installations and equipment start‑ups to ensure high‑quality outcomes and adherence to engineering principles
• Handling complex troubleshooting issues
• Providing customer service and coordination with all parties – Captive Aire team, contractors, engineers, installers, Captive Aire Service

• A combination of field work on job sites and data analysis and remote troubleshooting using building management system (travel required)
• Product support – troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions
• Maintain expert level knowledge of all Captive Aire products
• Work closely with engineering team, service team, local sales team and customers to help find best outcomes on installed jobs
• On site for construction trade coordination meetings and startups to ensure a good outcome
• Review and analyze data gathered from installed equipment to make product improvements, utilizing our CASLink remote monitoring system
• Use mechanical building design knowledge to review applications for customers and suggest improvements in operation
• Perform third‑party training for outside contractors on Captive Aire products
• Provide reports to Regional Manager and other teams on customer feedback, challenges, quality, product improvements, issues

• 0–5 years experience
• 4‑year technical degree in mechanical, electrical, construction, or science‑oriented curriculum preferred
• Hands‑on, technical internship/co‑op experience preferred
• Enjoy hands‑on product exposure
• HVAC and/or electrical experience strongly preferred
• Multi‑tasking, problem solving, and strong communication skills mandatory
• Expectation of FE Exam completion in area of study within 6 months for engineering graduates
• A “go‑getter” mindset
• Must be able to travel for training

• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401(k) with employer match
• Paid holidays
• Paid time off (PTO) based upon tenure
• Flexible spending account (FSA)
• Tuition reimbursement, including for Professional Engineering (PE) License
• Relocation assistance

$70k–$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.

Learn more about Captive Aire and our products here.

Captive‑Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.

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