YCCI USP Billing Specialist

Overview

Yale Center for Clinical Investigations (YCCI) is seeking a highly motivated and detail-oriented University Service Provider (USP) Data Analyst and Billing Specialist. This position will be responsible for analyzing data from various YCCI service lines, with a specific focus on accurately reconciling and charging study‑specific fees for tasks completed by these service lines to the respective study accounts. The ideal candidate will have a strong background in data analysis and financial management, along with exceptional analytical skills.

Experience in using multiple data tracking systems, including Workday, Salesforce, and OnCore, is preferred.

• Data Analysis
  • Collect and analyze data from various university service providers related to services utilized by different departments and study accounts.
  • Develop and implement data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality.
  • Interpret data, analyze results using statistical techniques, and provide ongoing reports.
• Billing and Reconciliation
  • Prepare and process billing based on the services rendered to different departments and study accounts, ensuring accuracy and timeliness.
  • Monthly study invoice generation and submission to DBOs/PIs for research service billing, and track through to approval within stated timelines.
  • Post‑approval, execute transactions to move internal revenue for cost recovery for services rendered by YCCI resources (Workday).
  • Reconcile discrepancies between service provider data and billing statements, and resolve billing issues through investigation and communication with the service providers and study teams.
  • Maintain accurate financial records in shared directories.
  • Respond to study team inquiries within 24 hours of receipt.
  • Resolve and document DBO/PI service billing inquiries and elevate as needed to ensure timelines are met.
• Financial Reporting
  • Generate financial reports and statements to assist in future budget preparation, forecasting, and financial planning.
  • Provide detailed and summary reports on the utilization of services, billing patterns, and budget variance analysis.
  • Collaborate with the finance and accounting teams to support overall financial management and auditing processes.
• Stakeholder Communication
  • Serve as the primary point of contact between university departments, study account holders, and service providers for billing and data‑related inquiries.
  • Facilitate regular meetings with stakeholders to discuss utilization, billing discrepancies, and account reconciliations.
• Process Improvement
  • Identify opportunities for process improvements in data collection, billing procedures, and reconciliation techniques.
  • Work with IT and other departments to develop and implement systems enhancements that streamline data analysis and billing processes.
• Special Projects
  • Support and coordinate the annual USP rate setting process in collaboration with functional area leads of YCCI.
  • Support and coordinate new, amended, and annual renewals of YCCI service agreements with department DBOs and PIs and maintain related files.