Assistant Director, Student Financial Operations

Assistant Director, Student Financial Operations

La Salle University is dedicated to fostering a welcoming and respectful environment where all individuals can thrive. We seek candidates who will contribute to a positive, inclusive, and supportive community, and who are committed to working collaboratively with students, fostering critical thinking, supporting their success, and helping them realize their full potential. La Salle University offers its eligible employees comprehensive medical and dental plans, employer paid life and disability insurance, retirement benefits, generous paid time off (vacation, sick leave, and holidays), and tuition benefits such as no cost undergraduate and graduate degree programs for its employees (with no wait period) and no cost undergraduate degree programs for its employees' dependents (after completing the required years of service).

Position Title
- Assistant Director, Student Financial Operations

Department - 500100 – Enrollment Systems and Analytics

Position Type
- Regular

Position Classification
- Full-Time, 12 months

Grant/Gift Funded (all or a portion)? - No

Posting Number - S1445P

Position Summary
- The Assistant Director of Student Financial Operations manages the technical processes for the Office of Financial Aid. Reporting to the Director of Student Financial Operations, this position is a key partner in all critical technical processes, focusing on the implementation and administration of various systems to support the goals of Financial Aid and Enrollment Management. This includes enhancing both prospective and current student experience while ensuring regulatory compliance.

The position is vital to the success of financial aid operations. The Assistant Director must be able to work both collaboratively and independently in the management of project initiatives, reporting deadlines, and the ever-changing business needs of the department. The Assistant Director collaborates closely with campus partners, particularly Information Technology, Student Accounts, Admissions, Marketing, Communications, Finance, and the Registrar's Office.

Essential Duties
- Assists with the annual Banner Financial Aid module setup and required maintenance to ensure financial aid is administered according to federal, state, and institutional guidelines, including evaluating and testing system upgrades to the Banner Financial Aid module. Assists with troubleshooting operational and technology issues. Manages aid period, financial aid requirements, and fund assignment rules in the Banner Financial Aid module.

Manages the Direct Loan Program, vouchering process, monthly reconciliation, and year-end closeout. Manages the Pell Grant Program, monthly reconciliation, and year-end closeout. Manages the import of alternative loan files via ELM into Banner. Manages the monthly reconciliation of alternative loans. Works with La Salle partners and leverages the expertise of IT to design and test required reporting from various platforms, including Argos.

Monitors daily Enterprise Scheduler workflows and assists with the setup of Financial Aid-specific functions, including workflow design, maintenance, and creation of new service requests. Manages the daily transmission reports for all federal files (ISIR, Pell, Direct Loan, etc.) via EdConnect and TDClient. Monitors technical and non-technical financial aid forums (Ellucian e-communities, PA-BUG, FSAPartnerConnect, Finaid-L, NASFAA) and communicate changes/defects/work-arounds to the Financial Aid team as required.

Participates in ongoing training to maintain up-to-date knowledge of financial aid regulations and attends relevant professional conferences and meetings such as PA-BUG (PA Banner Users' Group).

Secondary Responsibilities
- Assists with division-wide events and initiatives, as necessary. Performs other duties as assigned by the Director of Student Financial Operations or designee.

# of Direct Reports - 0

Required Qualifications
- Bachelor's degree and minimum of five (5) years of progressive experience with increasing responsibility in Financial Aid, Student Accounts, Banking, or another related field. Demonstrated…