Processor II

At Finance of America, we help homeowners unlock the joy that comes from realizing the full potential of their retirement. Many people have significant wealth tied up in their homes and want to use it meaningfully in their next chapter. Our uniquerange of reverse mortgages allow homeowners 55+ to access that wealth while maintaining control over their home and financial future.

With options tailored to their unique goals, we provide the financial flexibility they need to move forward with confidence.

Finance of America is guided by five values:
We are customer obsessed, they are why we exist. We raise the bar. We take extreme ownership. We practice genuine collaboration. And we unleash our excellence. Together we are actualizing our vision to be the most beloved brand for homeowners in their next chapter.

Responsible for processing Reverse mortgage loans, and acting as the liaison between clients and Loan Officers through the closing process. Also responsible for helping eligible applicants obtain loans in a timely and professional manner while adhering to all company guidelines, as well as federal and state regulations.

• Ensures the accurate input of information into the LOS and update information throughout the process as necessary and required
• Confirms that all rates and fees input into the system are accurate and comply with the requirements of federal/ state and Company guidelines
• Ensures necessary verifications of income, employment and assets are obtained as/when needed
• Serves as liaison and point of contact to guide clients & Loan Officers through processing of the loan in preparation for closing.
• Reviews all underwriting conditions required from the borrower that have been submitted within 24-48 hrs
• Collects all required documentation for closing of loan (title insurance policies, hazard, etc.)
• Ensures system in Loan Origination System is accurate and corresponds to document data
• Ensures all fees are updated and documented for the preparation of both the Initial Disclosures and Final Loan Documents
• Ensures that all Change of Circumstances are properly documented and disclosed within the required timeframe
• Reviews and ensures that all prior to closing conditions and documents are prepared, signed off and in file
• Acts as main point of contact for sales, underwriting, funding, title company, broker and or client and settlement agent (if required)
• Maintains clear, consistent and professional lines of communication between all parties involved in process and escalates issues as required to Management in a timely manner to ensure effective resolution
• Ensures that pipeline is reviewed and updated regularly with emphasis on critical dates and expiration and carefully applies all required procedures to pipeline loans being cancelled or denied
• Ensures loan packages comply with Company policies and procedures as well as investor policies and procedures
• Maintains acceptable levels of conversion (active and closed loans) ratios pursuant to position
• Processes and maintains a pipeline of 50 loans
• Communicates clearly and precisely with loan officers, borrowers, underwriters and funders to facilitate and ensure smooth closing process
• Attends and participates in regular and ad hoc departmental meetings
• Remains current on all company requirements and federal and state regulations to ensure compliance
• Ensure compliance with federal state, investor and company policies and procedures
• Follows the Company standards for delivery of integrity, client focus, teamwork and respect for each individual in every interaction
• Exhibits observable sense of urgency in the execution of all job functions and duties
• Meets or exceeds levels of Customer Service delivery established by the Company
• Meets all productivity standards as set…