Director Revenue Cycle

Essential Functions:

* Manage all departmental matters including personnel, resource management, reporting, training, and other organizational requirements

* Develop training plans, facilitate staff training on policies/ procedures, HER software, other relevant software, systems, metrics, compliance related to the revenue cycle process

* Creates work standards, monitors quality and quantity of work processed, and ensures that policies are communicated and administrated consistently

* Management of all business-related functions of the patient visit from point of charge posting, billing, payment posting, deposits, and accurate adjunction of the patient's accounts. Ensures all services performed are billed/collected for

* Analyzes, troubleshoots, and measures performance for the processes affecting the revenue cycle

* Implement reliable solutions for improvement; continually identifying opportunities to automate processes and maximize collections

* Works in partnership with the Health Systems Administrators to ensure optimal system configuration is maintained

* Determines opportunities for improvement

* Ensures patient credit balances are handled promptly and appropriately

* Acts as the liaison between the health center and health insurance plans, practice management systems, and third-party vendors

* Collaborates with all levels of the organization to drive results in the above areas. Makes strategic recommendations to improve workflow

* Builds and runs reporting out of the electronic health records o facilitate collections and to build workflow with other departments

* Reports all revenue cycle activities to executive management for strategic goal building and financial sustainability

* Qualifications:

* Bachelor's Degree in finance, Business Administration, Healthcare Administration, or related field OR 7+ Years' experience in Healthcare Billing, Collections, and/or Revenue Cycle Management

* Proficient in all Microsoft Office applications as well as medical office software

* Proficient in electronic Health Record Systems

* Proven experience in healthcare billing

* Sound knowledge of health insurance providers

* Strong interpersonal and organizational skills

* Excellent customer service skills

* The ability to work in a fast-paced environment