Biomedical Equipment Technician II & III

Position: Biomedical Equipment Technician (I, II & III)
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Biomedical Equipment Technician (I, II, & III)

Biomedical Equipment Technician I
- Job Summary:

• Working under close supervision, the Biomedical Equipment Technician I is responsible for assisting in the maintenance of biomedical and related equipment that supports clinical engineering operations.

Responsibilities:

• Under close supervision, maintains, repairs, and calibrates patient care medical devices, using general knowledge of lowrisk equipment.
• Correctly and efficiently applies basic technical skills following Original Equipment Manufacturers (OEM) or Alternative Equipment Maintenance (AEM) recommendations.
• Evaluates issues, identifies appropriate resolutions and consults with experienced team members or leadership.
• Performs quality assurance inspections in accordance with applicable codes, standards, and manufacturer recommendations.
• Completes assignments to meet turnaround time and quality metrics.
• Maintains vendor-recommended preventive maintenance program.
• Special projects as assigned by Manager.
• Maintains a cost-effective inventory, utilizing second sources of replacement materials required to service and maintain medical devices within the facilities.
• Maintains appropriate service and calibration documentation in accordance with applicable laws and standards.
• Openly shares information and readily poses clarifying questions. Seeks guidance from senior team members.
• Provides the customer with a professional and enjoyable experience. Approaches customers equipped with attentiveness, empathy, patience, and knowledge.
• Special projects as assigned by Manager.
• On-Call services are 24X7 and may be required as part of this job.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
• Other duties as assigned to support the unit, department, entity, and health system organization.

Education and/or

Experience:

• H.S. Diploma/ GED (Required)
• 1+ years of experience troubleshooting and maintaining electromechanical systems OR current enrollment in/completion of a Clinical Engineering/BMET program with internship OR completion of a specialized OEM training course with 1+ years of field experience (Required)
• DoD BMET Program (Preferred)
• Associate's degree and related experience (Military or Healthcare hospital environment); internship experience (Required)
• Bachelor's degree and related experience and/or training, or equivalent combination of education and experience; internship experience (Preferred)

Certifications:

• AAMI certification (Preferred)

Skills & Abilities:

• Must be capable of trouble-shooting bio-medical devices and related equipment
• Must possess knowledge about the proper use of diagnostic tools, test equipment and software, where applicable
• Experience working with medical hardware, software and equipment products
• Strong customer service orientation and ability to follow through issues to resolution.
• Ability to interact with all levels of Health System personnel to include: management staff, consulting staff, clinicians, clinical administrators, etc.
• Familiar with process improvement activities, preferred
• Knowledge of healthcare operations and the use of medical technology in the practicing healthcare environment, preferred
• Must be able to function as part of a team providing a high level of quality service to clients
• Ability to utilize Microsoft Office and asset management software
• Understanding of medical PCs, peripherals, medical network hardware, clinical network applications and cybersecurity, preferred

Biomedical Equipment Technician II
- Job Summary:

• Working under moderate supervision, the Biomedical Equipment Technician (BMET) II is responsible for assisting in the maintenance of biomedical and related equipment that supports Clinical Engineering operations.

Responsibilities:

• Under moderate supervision, maintains, repairs, and calibrates patient care medical devices. Provides technical support for low and medium risk equipment.
• Correctly and efficiently applies basic and expanded technical skills following Original Equipment Manufacturers (OEM) or Alternative Equipment Maintenance (AEM) recommendations.
• Evaluates issues, identifies a resolution and consults with more experienced team members or leadership as needed.
• Completes assignments to meet turnaround time and quality metrics.
• Performs quality assurance inspections in accordance with applicable codes, standards, and manufacturer recommendations.
• Maintains vendor-recommended preventive maintenance…