Patient Services Associate - Day Shift - Infusion Services at Pennsylvania Hospital

Position: Patient Services Associate - FT Day Shift - Infusion Services at Pennsylvania Hospital
Penn Medicine -  - Responsibilities:
Assist in patient check-in and check-out processes to ensure smooth patient flow;
Answer phones and manage patient inquiries, scheduling, and referrals;
Update patient insurance and billing information in EMR, and verify demographics;
Collect copays and process payments; ensure accurate transaction records for reconciliation;
Maintain compliance with HIPAA and other regulatory standards in daily front-office operations