Executive Housekeeper

HHM Hotels -  -  - Responsibilities:
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.;
Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.;
Answer inquiries pertaining to hotel policies and services and resolve guests complaints and concerns.;
Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.;
Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs.