Human Resources Manager

Additional Information

Job Number

Job Category Human Resources

Location Philadelphia Airport Marriott, 1 Arrivals Rd, Philadelphia, Pennsylvania, United States, 19153 VIEW ON MAP ()

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $64,000-$85,000 annually

Bonus Eligible: Y

JOB SUMMARY

As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

CANDIDATE PROFILE

Education and Experience

* High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.

OR

* 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Recruitment and Hiring Process

* Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.

* Establishes and maintains contact with external recruitment sources.

* Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.

* Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.

* Oversees/monitors candidate identification and selection process.

* Provides subject matter expertise to property managers regarding selection procedures.

* Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.

* Performs quality control on candidate identification/selection.

Administering and Educating Employee Benefits

* Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.

* Prepares, audits and distributes unemployment claim activity reports to property management.

* Attends unemployment hearings and ensures property is properly represented.

* Ensures that department has the available resources on hand to administer employee.

Managing Employee Development

* Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

* Ensures employees are cross-trained to support successful daily operations.

* Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.

* Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.

* Ensures attendance by all new hires and participation of the leadership team in training programs

* Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Maintaining Employee Relations

* Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).

* Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.

* Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner

* Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.

* Partners with Loss Prevention to conduct employee accident investigations, as necessary.

* Communicates performance expectations in accordance with job descriptions for each…