Desktop Support Analyst

Description We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.

Responsibilities:

- Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.

- Manage and support Active Directory operations to maintain system security and functionality.

- Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.

- Perform imaging and deployment of Windows 10 systems across the organization.

- Conduct regular maintenance and updates for workstations to prevent potential disruptions.

- Collaborate with team members to address complex technical challenges and implement solutions.

- Document technical procedures and solutions to enhance knowledge sharing within the team.

- Ensure compliance with security protocols and standards during all technical operations.

- Assist users with software installations and updates to maintain compatibility and productivity.

- Provide timely and effective communication to users regarding technical issues and resolutions. Requirements - Proven experience working with PC desktops and workstations in a technical support role.

- Strong knowledge of Active Directory and related system operations.

- Expertise in desktop hardware installation, troubleshooting, and maintenance.

- Proficiency in imaging and deploying Windows 10 systems.

- Possession of certifications such as CompTIA A+, Network+, or Security+ is highly desirable.

- Familiarity with healthcare industry standards and requirements is a plus.

- Excellent problem-solving skills and the ability to work independently or within a team.

- Strong communication skills to effectively assist users and collaborate with team members. Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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