IT Security Operations Administrator

Description de l'entreprise

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors.

OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

The Philadelphia Department of Public Health's mission is to protect and promote the health of all Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies, and enforce laws that support the dignity of every man, woman, and child in Philadelphia. We work together to make Philadelphia a healthy place to live, work and play.

Description du poste

The IT Security Operations Administrator's role is to ensure the secure operation of the DPH computer systems, servers, and network connections. This includes collaboration with OIT to check server and firewall logs, scrutinize network traffic, establishing, and updating virus scans, and troubleshooting. This person will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion and conduct user activity audits where required.

The IT Security Operations Administrator acts as a senior member of the DPH Health IT team to respond to IT security issues related to IT operations; perform documented information security processes; identify, create, and document needed processes and process improvements related to IT security operations; and research information security topics, tools, techniques, and threats. They lead operational security projects, serve as an information security resource on general DPH IT projects, develop responses to OIT Security audit and security findings.

Essential Functions

Security Operations Management

* Follow documented information security policies, processes, and procedures.

* Document new information security processes and update existing information security.

* Coordinate deployment, management, and maintenance of all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and antivirus software with the Office of Innovation and Technology (OIT).

* Administer and maintain end user accounts, permissions, and access rights.

* Manage connection security for local area networks and DPH web sites.

* Manage and ensure the security of databases and data transferred both internally and externally.

* Review results of penetration tests and collaborate with application owners to mitigate or eliminate identified risks and vulnerabilities.

* Identify and implement necessary improvements to prevent incidents from recurring and proposing appropriate solutions and/or next steps.

* Prioritize information security issues, work on multiple tickets concurrently, monitor existing tickets, and manage resolution.

* Research information security topics, tools, techniques, and threats as directed.

* Serve as an information security resource on DPH IT projects.

* Participate in RFP/contract development and review for tools and services specifically related it DPH Security Operations.

* Actively promote a customer-oriented approach to maintain a secure DPH network.

* Know how to find answers. Understand available tools and resources to determine correct answers to security issues.

Relationship Management

* Build and maintain collaborative and consultative relationships with OIT, DPH…