Cloud Applications Administrator - Penn Engineering

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning.

As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Cloud Applications Administrator - Penn Engineering

Job Profile Title

Systems Administrator B

Job Description Summary

Penn Engineering's world-acclaimed faculty, state-of-the-art research laboratories and highly interdisciplinary curricula offer an experience that is unparalleled. Innovation and technology drive every program and transform the fundamentals of what future engineers are learning.

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The Cloud Applications Administrator will work on our diverse client-facing support team. This position will work directly with vendors, University staff, and consultants to maintain cloud-based and local solutions for Penn Engineering faculty, staff, and students and will be responsible for managing a variety of cloud services and on-premises resources. Hybrid work eligible.

Job Description

Job Responsibilities

+ Maintain, configure, and support cloud-based platforms used by administrative departments, faculty, staff, and students, including Google Workspace for Education, Fresh service, Slack, Slate, and others.

+ Perform ongoing administration and maintenance, including changes, modifications, or improvements of cloud services to ensure reliability, security, and data privacy and compliance.

+ Maintenance, configuration, and management of hosted websites on Pantheon and on-premise web servers.

+ Work with stakeholders to define standards, best practices, and long-term plans for the services, and recommend solutions based on those needs.

+ Document configurations, procedures, and service changes, and provide support for troubleshooting, access, and issue resolution as needed.

+ Participation in our on-call support rotation. On-call work may be required during non-business hours to respond to urgent, high-priority, and escalated service issues or outages. This includes the potential for both evening and weekend hours.  

Qualifications

+ Bachelor's Degree in Computer Science or a related field and one to two years of related experience or an equivalent combination of education and experience.

+ Demonstrated experience with Cloud services, in particular Google Workspace for Education.

+

Experience with Word Press and PHP highly desirable

+

Experience with Apache and web servers

+ Experience working in Linux environments

+ Working knowledge scripting in Shell, Perl, and Python

+ Strong interpersonal, written, and communication skills

+ Must have the ability to work independently and as a member of a team.

+ Ability to quickly learn and apply technologies.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

School of Engineering and Applied Science

Pay Range

$62,067.00 - $85,000.00 Annual Rate

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement  

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin   (including shared ancestry or ethnic characteristics) , citizenship status, age, disability, veteran status or any class protected   under applicable federal, state or local law .

Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

+ Health, Life,…