Application Analyst; Associate​/Mid​/Senior

Position: Application Analyst (Associate/Mid/Senior)
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

• Entity:
  Corporate Services
• Department: IS-PMACS ERA
• Location:
  
  Primarily Remote but could require some on site based out of Philadelphia, PA
• Hours:
  
  8hr Days

Summary
:

This position is posted at 3 levels based on experience:

• Associate Level
• Mid-level
• Senior level

Candidates will be aligned to the appropriate level based on experience and qualifications.

• Ideally looking for Epic experience - specifically certs/proficiency in Research/Ambulatory/In-Patient. (Preferred but not Required)

Associate Application Analyst:

Responsible for enhancing, supporting, and maintaining an application within the UPHS health system under the direction of a senior analyst. Responsibilities include testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Works with cross functional application teams and UPHS clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application.

Ensure system changes follow change management procedures and protocols.

Accountabilities:

• Develops a thorough understanding of UPHS applications.
• Interprets and analyzes complex workflow/system requirements in order to design, configure, test and implement application solutions.
• Defines system requirements, and develops logical data models using best practices for build and configuration, maintenance and data integrity
• Creates and maintains all documentation for assigned applications in order to establish standards for configuration and enhancements within the application.
• Develops, and executes test plans that are comprehensive and inclusive of application functionality changes and/or enhancements to ensure successful outcomes.
• Participates in system upgrades and scheduled vendor releases as requested to enhance the application and meet project objectives
• Develops departmental standards regarding change control to ensure accurate data tracking and monitors change process by maintaining current protocols and reporting any problems to appropriate personnel.
• Provides ongoing support and maintenance as assigned.
• Consults with the key client stakeholders and cross-functional team members to gather and interpret documented build requirements for implementation projects.
• Provides ongoing support and maintenance as assigned.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Requirements:

• H.S Diploma/GED and related IT experience, preferably in healthcare (Required)

Or

• Bachelors Degree in Information Technology or a related field (individuals with other majors may be considered with internship or other IT related experience) (Required)

Application Analyst:

Responsible for enhancing, supporting, and maintaining an application within the UPHS health system. Responsibilities include optimization of the application through development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Provide technical and functional application analysis, define system requirements, and develop logical date models using best practices for build and configuration, maintenance and data integrity.

Works with cross functional application teams and UPHS clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. Ensure system changes follow change management procedures and protocols, create and maintain all documentation for all assigned…